10 days old
2018-02-092018-03-11

SHIFT LEADERS – STARTING HOURLY WAGE $9.50

Dairy Queen
Virginia Beach, Virginia 23462
  • Job Type
    Employee
  • Job Status
    Full Time

SHIFT LEADERS – STARTING HOURLY WAGE $9.50

In coordination with General and Assistant Managers, provide leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A Shift Leader must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, and back-line food preparation.

 

  • Flexible Hours
  • 50% employee discounts
  • Free movie passes
  • Onsite parking
  • Performance bonuses
  • Opportunities for promotion

Essential job functions include, but are not limited to:

  • Assist in the management of specific areas of restaurant during scheduled shifts.
  • Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods.
  • Conduct orientation, training and evaluation of crew members in all functional areas.
  • Assist hourly employees at the point of sale in the execution of product promotions.
  • Ensures guest service in all areas meets applicable standards for quality, value and cleanliness.
  • Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints.
  • May contribute in the execution of the restaurant’s business plan through specific job assignments and projects as determined by the management team.
  • Responsible for timely and accurate completion of all cash accountability reports on assigned shifts.
  • Able to perform the duties of all other non-management positions.
  • Informs immediate supervision promptly of all problems or unusual matters of significance.
  • Perform other duties and responsibilities as requested by the management team.

 

Requirements

Additional Responsibilities:

  • Supervise the operation of specific areas of the restaurant, providing direction and leadership to crew members, in accordance with established standards, policies and procedures.
  • Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.
  • Work to establish a professional working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency.
  • Communicate all significant issues, both positive and negative, with management staff.

 

Do not miss out on a great opportunity!

APPLY NOW!

Categories

  • Other / Not Specified
  • Part Time
  • Hospitality

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SHIFT LEADERS – STARTING HOURLY WAGE $9.50

Dairy Queen
Virginia Beach, Virginia 23462

Share this job

SHIFT LEADERS – STARTING HOURLY WAGE $9.50

Dairy Queen
Virginia Beach, Virginia

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